Survey Assistant is an AI-powered conversational Assistant which provides new interactive way of getting feedback from your customers. Assistant engages the customer in interactive conversation while collecting the survey feedback, which enriches customer experience.
A customer may frown at a long survey form, but not to a friendly survey assistant collecting feedback. People are more likely to interact with an interactive survey assistant, which allows businesses to leverage the conversational nature to enhance the customer experience and profile their target audience better.
Check out this case study about how a company utilized CogniAIm AI-powered Survey Assistant to engage teens for a statewide VapingTexas Survey.
Download Case StudyHow often have you requested a survey to be filled by your clients, but ...