Welcome your customers with a Smart IVR (Interactive Voice Response) when they call your business.
CogniAIm Smart IVR Assistant acts as a virtual voice representative for your business. Smart IVR Assistant represents your business, answers customer calls, understands customer queries, and provides first line of communication to the customers.
Smart IVR Assistant provides natural conversation based communication to the customers, compared to the menu-driven IVR. Customers interact with the Assistant just like they would interact with any other human representative. Smart IVR Assistant utilizes speech recognition to understand customer queries, and answers customers utilizing the intelligent business knowledge base.
Smart IVR Assistant utilizes AI to modernize the way your business handles customer calls. Assistant transforms call handing and forwarding for your business, naturally guiding customers during the call, including handling customer queries, and forwarding the call to a particular department or human representative as needed.
Business Smart IVR Assistant is an AI-powered conversational Assistant which can interact with your customers. The Assistant can answer your customer's query regarding your business, services/products you provide. The Assistant can work as a first point of contact for your business.
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Appointment IVR Assistant is an AI-powered conversational Assistant which can interact with your customers. The Assistant can schedule and manage your customer appointments without human aid. The Assistant is connected with your calendar to avoid double booking.
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Clinic IVR Assistant is an AI-powered conversational Assistant which can interact with your patients. The Assistant can provide information about the doctor, doctor's specialty, doctor's availability, timings, insurances accepted, and it can even schedule patient appointments.
Banking IVR Assistant is an AI-powered conversational Assistant which can interact with your clients. The Assistant can recognize a client as a prospective client or an existing client, based on the conversation between that client and the Assistant and then the Assistant provides assistance accordingly.
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Welcome your customers with a Smart IVR (Interactive Voice Response) when they call your business.
CogniAIm Smart IVR Assistant acts as a virtual voice representative for your business. Smart IVR Assistant represents your business, answers customer calls, understands customer queries, and provides first line of communication to the customers.
Smart IVR Assistant provides natural conversation based communication to the customers, compared to the menu-driven IVR. Customers interact with the Assistant just like they would interact with any other human representative. Smart IVR Assistant utilizes speech recognition to understand customer queries, and answers customers utilizing the intelligent business knowledge base.
Smart IVR Assistant utilizes AI to modernize the way your business handles customer calls. Assistant transforms call handing and forwarding for your business, naturally guiding customers during the call, including handling customer queries, and forwarding the call to a particular department or human representative as needed.
Artificial Intelligence (AI) has extended its branches to different domains in technology. AI intends ...
